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Our Impact


Our advice service is here to help you. We want to empower our community by giving a greater understanding of legal rights and enacting them at no cost. Below are some of the great testimonials that we have received from clients to understand how we could could help you.


Client Testimonials

To Nancy & all the staff at Vauxhall Law Centre, I would like to thank you from the bottom of my hear for the wonderful help and advice you gave to my mum helping her through the maze of paperwork and form filling you have helped her so much. Her quality of life has improved so much with all your help and advice. We can't thank you enough. 

After dealing with the stress and anxiety of the whole process of PIP assessments and blatantly getting nowhere I cannot thank David enough for all his help and support through the whole process. His expertise is vital to the whole community.

I could not thank David enough for all his help and support through the whole process of PIP I could not have gone though all of this without him 

Regarding the help and support we received from Nancy at your centre my brother would not have had the confidence to appeal his pip decision which he did and won. This centre is a life line for people who feel alone in all kinds of situations and there is no judgement, thanks for your support

Before David helped me I was getting nowhere. People were just ignoring me, thinking I was making things up. He did a mandatory re-consideration with me and then we went to tribunal. My application was denied and I was ready to leave it. He said I think there’s been an error in law and we should go to the upper-tier tribunal. We won and I got told there and then. It changed my life for the better. I was stuck in and now I’ve got a little bit more freedom."

I would like to thank you for the advice and assistance in regards to my PIP claim. Nancy was very kind and helpful and gave me the help i needed in order to obtain PIP. Yourself and Nancy are providing a crucial service especially in these very difficult time. Once Again, thank you!

I would just like to say thank you to Nancy Hatenboer and all the team at Vauxhall Law Centre. They helped me overturn an inaccurate and unfair pip assessment. It took time but the right result in the end. Thanks Vauxhall Law Centre.

2019-2020 Impact

Benefits Recovered 

Debt Managed

People Advised

Cases Opened





Our 2019 - 2020 impact in the local community.


People Advised


Welfare Benefit Cases Opened


Total amount of benefits recovered for clients

Total Amount brought back into the local community by our Centre.


Debt Cases Opened


Tribunal Appeals








Worth of debt managed by our deb adviser


2020 - 2021 Impact

Our Service


Our case studies below are examples of the ways in which we have helped our clients to recover benefits that they are legally they are entitled to. We aim to provide advice and support so that you can feel assured you are receiving all available entitlements.

Mrs. X

had been in receipt of the higher rate of the mobility component of Disability Living Allowance. The DWP required her to transfer to Personal Independence Payment. Her claim for PIP was refused despite the fact that her health had deteriorated since the original award of DLA.  We helped Mrs X to challenge the decision and lodged an appeal with the tribunal. We represented Mrs X at a telephone hearing. The tribunal awarded Mrs X the enhanced rate of the daily living component and the enhanced rate of the mobility component. This is worth £151 per week and she was awarded arrears of over £9,500.


If you would like to share an experience that you've had with Vauxhall Community Law & Information Centre please feel free to fill in our form.

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