top of page

BT’s Social Tariff for Low Income Households.

Launched in June the Tariff will cover an estimated 4.6 million households.

BT have launched a new tariff costing £15 a month for broadband and phone which aims to help those on low incomes or who are in receipt of benefits. This allows those who qualify to have their internet bills halved.

Around 4.6 million households on universal credit and other benefits will qualify for this new social tariff that BT is launching. The tariff offers users 700 free minutes of calls to both mobiles and landlines and faster fibre broadband.

The new scheme aims to ensure everyone has free and open access to the digital world and that no one is left behind. Having access to good broadband is important. This was highlighted by the pandemic which has seen many working from home and schools and colleges operating solely on the web.

Eligibility and How to Apply.

To qualify, you need to be in receipt of either: Universal Credit, Jobseeker’s Allowance, Income Support, or Employment and Support Allowance, or the Guarantee Credit Element of Pension Credit.

To apply you need to fill in an online form stating which benefits you are in receipt of, along with your national insurance number. This can take around 24 hours to approve. The form is available online, but you can call BT if you wish.

Visit BT's website here to find out more about the package and how to apply.

If you are already a BT customer you can switch right away, without any early repayment charges, however, if you are with another provider you must check before switching as you may be charged an early termination fee.

Recent Posts

See All


bottom of page