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We aim to provide you with advice and assistance if you are struggling financially because of problems with debt.

We can help with

Utility arrears such as gas, electricity and water
Council Tax arrears
Including support to apply for a Council Tax Reduction.
Rent and mortgage arrears
Catalogues, credit cards and payday loans
including how to deal with a bailiff, what are your rights and assistance with the bailiff complaint procedure.
Long-term options for your debt problems 
We will provide referrals if needs be
Problems affording your essentials bills check
We will provide a possible benefit check and debt management
Working with you to maximise your income capabilities
We will provide a possible benefit check or check your financial capabilities

Drop-in Sessions

Homebaked Bakery, Anfield 

Every Monday, 9:30am - 3pm

For advice on welfare benefits and debt.

VNC Food Pantry, Vauxhall 

Every Monday, 10am - 12pm

For advice on welfare benefits and debt.

Advice & Support

We understand that debt can often arise unexpectedly, where you have lost your job, become ill and/or had a change of circumstances in your family. We offer free friendly impartial advice to help you to ease your financial worries. If you are struggling to repay your debt, our debt team can help you to find a solution to get out of it.

The process will involve

1. Collecting all the information about your debts

2. Check if you have to actually pay it

3. Work out which debts are the most urgent and deal with those first including bailiffs

4. Check whether there are any options for getting out of the debt

5. Helping you to make a plan to pay your debt

6. Assist you with a bankruptcy or DRO application

7. Provide you with tips to help reduce your regular living costs by completing a financial statement and referring you to appropriate schemes

8. Check if you can increase your income (we have a team of Welfare Benefit advisors who can offer you a benefit check to see if there are any benefits you are not claiming but entitled to)

Stop Loan Sharks

Call 0300 555 222
Text loan shark to 60003

Make an appointment below.

We're providing limited face to face appointments where necessary with the majority of services still being provided from home via email or telephone


If you would like to contact us in regards to your debt or any other general enquiries please call, leave a message or email and we will get back to you.

We provide this service to residents of Vauxhall, Liverpool and Liverpool City Region.

Tel: 0151 360 7777

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