COVID-19 Support & Guidance

Face to face advice is now suspended due to the ongoing pandemic.

We are still providing all of our services from home via email or telephone.

Help and support

If you need any advice or support in regards to welfare benefits, debt or housing then please do not hesitate to call. We will be able to assist you.

We are working from home as normal Mon - Fri 8.30am - 4.30pm. Our phones lines are busy so please leave a message if we don't manage to answer straight away. We will get back to you as soon as possible.

Please see our advice pages to find information about the services we are able to provide. If you are still unsure about advice that you may need then please do not hesitate to give us a call.

Please see our News & Information Page to find out about the latest information and support that is becoming available in regards to benefits, debt, fuel, food, bereavement and housing.


For all the latest government advice in regards to COVID-19 -

For all the latest advice in regards to COVID-19 for Liverpool residents -

Acas employment advice for employers and employees - 


If you would like to contact us in regards to your benefits or any other general enquires please call us, leave a message, email us and we will get back to you.

Tel: 0151 482 2540 

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