COVID-19 Support & Guidance
We're providing limited face to face appointments where necessary with the majority of services still being provided from home via email & telephone.
Guidance on coming to the centre.
Our current advice is not to come to our office if you’ve been in close contact with someone who has tested positive and you’re not fully vaccinated.
Key points to remember
1. Do not come to our building if:
you test positive for COVID-19
you have COVID-19 symptoms
you're waiting for a test result
you've been in close contact with someone who tested positive, and you’re not fully vaccinated
Contact us directly to let us know to make alternative arrangements.
Help and support
If you need any advice or support in regards to welfare benefits, debt or housing then please do not hesitate to call. We will be able to assist you.
Please see our advice pages to find out information about the services we are able to provide. If you are still unsure about advice that you may need then please do not hesitate to give us a call.
Please see our News & Information Page to find out about the latest information and support that is becoming available in regards to benefits, debt, fuel, food, bereavement and housing.
All the latest government advice and rules and support in regards to COVID-19 can be found here
ACAS also offer advice on working safely, shielding here
ACAS can also talk through your options if you have a workplace problem here
If you are a member of a trade union, they can also advise on workplace issues. If you are not a member of a trade union, the TUC can advise on the most suitable union for you
The latest government guidance for landlords and tenants can be found here
You can also find local support from your borough council.
Each borough also has its own COVID-19 advice pages on testing, vaccinations and support:
Postcard of free local services in Liverpool to support with mental well being from Kind To Your Mind - See here